Navidium Shipping Protection

Due to high demand, exhaust orders take 35-45 days to complete. Once ready, we ship via DHL Express, delivering in 5-12 days. Quality and savings make the wait worth it! 🚀

We aim for great service and quick responses. Most answers are in our FAQ—check there first or try our AI chatbot. If you still need help, contact us via email, WhatsApp, or phone.

For the fastest response, check the chat in the bottom corner or visit our FAQ. If you still need help, feel free to contact us.

Find more detailed answers to these questions at this link: CS Racing FAQ.

Exhaust Performance & Installation

• Do I need a remap, reflash, or tuner?
  Most bikes don’t require tuning, but it can improve performance. Some European models (e.g., BMW S1000RR, Ducati V4) benefit from it. Check product descriptions for details.
• How is HP gain measured?
  We use a dyno under controlled conditions. Tests are done without ECU tuning using gasoline with 25-27% ethanol. Lower ethanol fuel may increase HP.
• Will I get the same HP gains?
  Likely better. Brazil’s fuel has 25-27% ethanol, which reduces power compared to lower-ethanol gasoline.
• Why do I hear pops, bangs, and see flames?
  Removing the catalytic converter allows unburnt fuel to ignite. Causes include reduced backpressure, air-fuel ratio changes, and the AIS system.
• How to reduce it?
  Tune the ECU
  Disable AIS (Air Injection System)
  Check for exhaust leaks
  Use a DB Killer or Baffle
• Will the exhaust trigger a servo motor error?
  Some European bikes need a remap or a servo eliminator (e.g., Healtech). Most Japanese bikes aren’t affected.
• Is a dB Killer included?
  Yes, for all compatible models.
• Is the dB Killer removable?
  Yes, using an Allen key.
• What is the dB level?
  Slip-ons (with cat): ~95-98 dB
  Full systems (without cat): ~100-102 dB
  Ducati engines: Up to 108 dB
  dB Killer reduces noise by ~2 dB
• Does the exhaust include an O2 sensor bung?
  Yes, for stock sensors. If your bike lacks an O2 sensor, seal the hole with an oil pan plug.
• Is it Euro 4/5 compliant?
  No, our sport exhausts are not street-certified in Europe.

Ordering & Shipping

• How long is delivery?
  Orders take 30-45 days. Once ready, DHL Express delivers in 5-12 days.
• When will my tracking number be available?
  It’s generated when the label is created but becomes trackable after reaching DHL’s main hub.
• Why isn't my tracking updating?
  Updates appear once DHL processes the package, usually within a few days.
• What does "Delivery Exception" mean?
  Your order is either in customs clearance or waiting for the next available flight.
• Can I pay extra for faster shipping?
  No, orders are processed in the order received.
• Is buying on eBay faster or cheaper?
  No, stock and prices are the same. We only charge sales tax for Florida orders, while eBay applies it nationwide.

Payments, Taxes & Returns

• What payment methods are accepted?
  Payment options vary by country. Installments may be available at checkout.
• Do I have to pay taxes?
  Customs duties and taxes vary by country and are the buyer’s responsibility.
• What is your return policy?
  30-day returns for unused items in original packaging. Details: Return Policy
• Do you offer Military/First Responder discounts?
  No, we no longer provide exclusive discounts.

Company Information

• Where are you located?
  Sales & Customer Service: Florida, USA
  Factory: Brazil (where most orders ship from)
  
• How do I place an order?
  Orders must be placed directly on our website. We ship worldwide.